#Artificial Intelligence

What Is AI in Beauty Industry and How Are Brands Using It?


By Vishal Shah

June 23, 2025

Artificial Intelligence is making waves across every sector, but one of the most surprising transformations is happening in beauty. From personalized skincare recommendations to AI-driven product formulations, the AI in beauty industry is unlocking new levels of personalization, efficiency, and customer engagement.

According to Precedence Research, the global AI in beauty and cosmetics market was valued at $3.2 billion in 2023 and is projected to reach $7.8 billion by 2028, growing at a CAGR of 19.6%. That’s more than just a trend; it’s a technological shift redefining how brands operate, connect, and scale.

What Does AI in the Beauty Industry Mean?

AI in beauty refers to the use of technologies like machine learning, computer vision, natural language processing (NLP), and Generative AI to analyze data, understand customer preferences, and offer hyper-personalized solutions. From virtual try-ons to smart skincare diagnostics, AI is improving how beauty brands interact with customers and design their offerings.

Some of the most widely adopted AI applications in beauty include:

  • Skin and hair analysis via selfies
  • Personalized product recommendations
  • Virtual makeup try-ons
  • Voice-guided AR tutorials
  • Trend prediction for marketing
  • Automated inventory and logistics

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Key Applications of AI in the Beauty Sector

1. Virtual Try-Ons & AI-Powered Diagnostics

AI is redefining online and mobile beauty experiences by enabling users to try products digitally. Whether it’s testing lipsticks, foundations, or even anti-aging creams, tools like Perfect Corp’s AI engine have increased conversion rates by 320% for partnered brands.

  • Example: Sephora’s Pocket Contour app uses facial mapping to recommend products.
  • Business Impact: Reduces product returns, improves user confidence, and boosts mobile commerce.

2. AI in Skincare Personalization

Tools like Neutrogena’s Skin360 and Cetaphil’s AI Skin Analysis use deep learning to analyze skin conditions through uploaded images. These tools provide personalized skincare routines, helping users find the right product match.

  • AI helps users track lifestyle habits, sleep, and stress factors that affect skin health.

3. Chatbots & Smart Assistants in Beauty

Beauty brands like Sephora and Avon are integrating chatbots for:

  • Personalized product suggestions
  • Appointment scheduling
  • Influencer-driven campaigns

These AI chatbots not only boost engagement but also reduce the burden on human support teams.

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4. Generative AI in Product Innovation

AI is not just helping sell beauty, it’s helping create it. Brands are using Generative AI to:

  • Create new product formulas based on market trends
  • Simulate product effectiveness on different skin types
  • Accelerate R&D pipelines

5. Smart Marketing & Content Creation

L’Oréal’s ModiFace, Unilever, and Olay are leveraging AI to create:

  • Personalized marketing visuals
  • Predictive ads
  • Customer segmentation campaigns

These campaigns are yielding 30%+ ROI improvements and reduced bounce rates.

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Benefits of AI in Beauty Industry

Benefit Description
Hyper-Personalization AI delivers tailored experiences for each user.
Higher Conversions Try-ons and diagnostics increase purchase confidence.
Operational Efficiency AI optimizes inventory, reduces waste, and speeds up production cycles.
Sustainable Growth Better demand prediction and logistics management.
Innovation & Competitive Edge Brands using AI are seen as more tech-forward and customer-centric.

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Real-World Use Cases of AI in Beauty

  • Olay’s Skin Advisor: Doubled conversion rates globally using GenAI-based diagnostics.
  • Estée Lauder’s Makeup Assistant: Voice-enabled AR guidance for makeup application, enhancing inclusivity.
  • L’Oréal’s Modiface: Offers real-time hair and makeup virtual tests on eCommerce platforms.
  • Prada: Leveraged AI for creative social media visuals that drive user engagement.
  • Covergirl x Kalani Chatbot Campaign: 48% coupon interaction and increased brand reach through influencer-led AI bot.

How to Implement AI in Your Beauty Business

To make the most of AI, beauty brands must:

  1. Start with Mobile-First Strategy: With over 62% of beauty sales coming from mCommerce, apps must offer AI-based features.
  2. Leverage APIs and SDKs: Tools like Perfect Corp and HautAI provide developer kits for integrating AI into existing platforms.
  3. Train AI on Diverse Data: Ensure inclusivity by using datasets across skin tones, ages, and conditions.
  4. Measure ROI Effectively: Use metrics like conversion rate, average order value, and retention to track AI’s success.
  5. Partner with Experts: Work with the Best AI Development Company like Inexture to design scalable and compliant AI systems.

Future Trends in AI-Powered Beauty

  • SkinGPT: Uses generative AI to simulate how skin changes over time.
  • AI + IoT: Smart mirrors and wearable skincare advisors.
  • Voice-Driven Beauty Tools: Accessibility-first innovations for the visually impaired.
  • Sustainable AI: Optimizing raw material sourcing and minimizing environmental impact.

Expert view: AI Agents in eCommerce: Smarter Selling, Personalized Shopping

Final Thoughts

As AI becomes more embedded into beauty, the brands that invest early will reap the benefits of personalization, operational efficiency, and deep consumer loyalty. From AR makeup mirrors to GenAI-powered chatbots, innovation is no longer optional; it’s foundational.

Ready to power your next-gen beauty experience with AI?

Partner with Inexture Solutions, where we blend creativity with cutting-edge technology to build AI-powered beauty apps, smart assistants, and personalized digital platforms.

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